Shipping Policy

Welcome to GrabCart! Our Shipping Policy outlines the terms and conditions governing the delivery of products ordered through our platform. Please review this policy for a comprehensive understanding of our shipping processes.

1. Delivery Zones: a. GrabCart delivers to specific geographical areas, which may be subject to change. Users are encouraged to check our platform or contact customer support for information regarding delivery zones.

2. Delivery Times: a. Delivery times are estimated and may vary based on location, traffic conditions, and order volume. b. GrabCart will make reasonable efforts to meet estimated delivery times, but unforeseen circumstances may cause delays.

3. Order Confirmation: Upon placing an order, users will receive an order confirmation via email or SMS. This confirmation will include details such as the order summary, delivery address, and estimated delivery time.

4. Tracking Orders: a. GrabCart may provide order tracking options to keep users informed about the status and location of their orders. Users can access tracking information through our platform.

5. Delivery Charges: a. Delivery charges may apply based on the delivery location and order total. b. Users will be notified of any applicable delivery charges during the checkout process.

6. Contactless Delivery: GrabCart may offer contactless delivery options for the safety and convenience of our customers. Users can specify their preference for contactless delivery during the ordering process.

7. Failed Delivery Attempts: a. If a delivery attempt is unsuccessful, GrabCart may attempt redelivery based on the user's preference or contact the user for further instructions. b. Failed delivery attempts due to incorrect or incomplete delivery information may incur additional charges.

8. Holiday and Peak Periods: During holidays and peak periods, delivery times may be extended. GrabCart will communicate any changes to delivery schedules through our platform.

9. Contact Information: For inquiries or concerns related to shipping, please contact GrabCart customer support at [insert contact email].

10. Amendments: GrabCart reserves the right to update this Shipping Policy periodically. Users will be notified of any changes, and continued use of the platform implies acceptance of the updated policy.

By placing an order with GrabCart, you acknowledge and agree to abide by the terms outlined in this Shipping Policy. We appreciate your understanding and cooperation as we strive to provide you with a seamless and reliable delivery experience.